Consumer reviews and reports on scam companies, bad products and services
TranOne
TranOne Missleading promises and stolen money Miami, Florida
12th of Nov, 2010 by User873644
My transmission was going out so I went to get a quote from a neighborhood shop. They quoted me 3,200$. Of course I wanted to shop around. I turned to the internet as we all do these days. I found a company calling themselves TranOne that advertized 1,000$ plus hard part damage (whatever that means). They also advertise high quality; low cost re-built transmissions should the repair be that extensive. I bit on the potential for a 1,000$ repair. They promised free towing, some free diagnostic work, etc. They took my car to a local shop on S. Broadway. The shop is itself a reputable AAMCO repair place. Once the real diagnostics begin (going into the transmission), they ask for a 895.54$ deposit. This is done as a direct deposit into their bank account so you cannot do anything about it if things go wrong. After further diagnostics, they quoted me a price of 3,600.00$ I later learned that the AAMCO shop was charging Tranone 2,200$. This is a WHOPPING 63% profit for making a few phone calls and emails!!!! The entire process is done by phone and email. I had to keep a rental car because the process was so lengthy. I was very angry once I got the price. I told them that I would not go forward with the repair and asked what I needed to do to get a refund of my money. My rep Joyce (no last name available) told me that I had to go pay for the work done by the AAMCO shop and send them the receipt by email. I did so. After about 2 weeks, I had not received any communication from them. I called Joyce to inquire. She told me that she did not know the process for a refund but that her company did everything by email. They will not provide a physical office location. Since then, they have stopped accepting my calls and will not return voice mails. They basically kept the 895.54$ Deposit. Their information is below:
Main web site: www.tranone.com
Main phone: 800-717-1843 (Jim)
Rep direct phone number: 916-270-2363 (Joyce)
Rep alternate number: 877-226-9250
Brandon: 888-273-7375
FAX: 800-901-6816 / 270-423-9636
Email address: [email protected]; [email protected]
Banking information: Bank Name : Bank Of America Wiring Information for TranOne LLC, McKinney,Texas TranOne LLC, Routing#026009593 Acct#: 488025081383 Texas Acct Print customer # and name along with the amount on the wire transfer slip and fax it to your rep. Other Banks List 1. Bank Name:Chase Bank - Rtg#111000614
Name of Company: LDD Marketing Corp Texas Acct - 756037149 Print customer # and name along with the amount on deposit slip and fax it to your rep. Deposit cash money , not a check or there'll be a 5-day hold on your repair. Internet Fraud Reports: http://www.ripoffreport.com/auto-repair-service/trans-one/trans-one-trans-citi-transmiss-67a67.htm

http://www.ripoffreport.com/auto-repair-service/tran-one-com/tran-one-com-cititrans-com-tra-ea24c.htm


http://www.ripoffreport.com/auto-repair-service/transone-com/transone-com-transciti-com-tr-a8ebe.htm

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