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Deplorable working conditions
23rd of Oct, 2011 by nashrambler
I have been on MANY sales floors/call centers. This one takes the prize of the most despicable. The conditions in there are so bad the door constantly revolves. They take advantage of people with less than pristine backgrounds and even people with four year degrees. They promise an exciting career and a bright future working with a fun team. However once inside and on the floor the sad grim reality sets in. You are crammed in a room with ancient equipment handed pencil and paper and a phone, no headsets. Managers gallop around on their high horses cracking whips and screaming to dial and produce leads. The material you are given to work with is a decade old and you must dial over and over. If a prospective client wants to call you back, he cant, because you cant recieve calls back, how unproffesional!! Plus once you miraculously get a lead for their ridiculous publication you must tell the client you have to get a manager on the phone to 'verify' the info you just got from them. This screams incompetence. Once the salesperson comes out to their place of business to sale them and the client says no, their number is then passed onto another department whos specialty is calling these poor people back under the guise of quality control with the ulterior motive of selling them again for a reduced price. A price they claim is solely their operating cost in order to prove to the client the publication works. The management is unfriendly impatient. The salespeople could care less about the dialers slaving away on the floor all day for minimum wage while they reap the commission.

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