Consumer reviews and reports on scam companies, bad products and services
UTELL 2011 Unauthorized ACH transaction on 8/24/11 for 38.99. Had never heard of company. Called them and they told me it would be refunded. One m
19th of Nov, 2011 by User893379
On 8/24/11, I noticed an unauthorized ACH transaction on my checking account for 38.99 that was made that morning. I did not recognize the company's name. Phoned company and demanded refund and was assured it would be refunded and even gave me a confirmation number. Well, it is now one month later (and 3 phone calls later) and I have still not received refund, even after being reassured a refund was being processed. I have never heard of this company, much less authorized any ACH transaction with them. I have no knowledge how they received my banking info and they are a HUGE SCAM!
Comments
3572 days ago by Chinalibra
Utell charged me $38.99 in the form of an ACH payment from my checking account without my knowledge or authorization. It also posted an eCheck to my online banking account to view. The image of the check was electronic with my name typed on and a bogus check number. I called the toll-free number on the check and spoke to a rep that they would refund my money. However, he went on to say I authorized the debit via email. He could not answer when I emailed them, because I never did. It is illegal what Utell is doing, and I can only imagine how many people will never notice the charge.

Utell claimed to be a Voice over internet protocol company (VOIP). I work for T-Mobile USA and would never pay another company to provide a service that I get for FREE from Skype or Google Phone, let alone the fact my cell phone bill is outrageously inexpensive. So, I am angry that this possible and afraid my identity will be, or is already, stolen. I am closing my checking account associated with the fraudulent charge from Utell, and reporting them for fraud.

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