Consumer reviews and reports on scam companies, bad products and services
Verizon Wireless Unethical, Unprofessional, Liars, Harassment, Not to be trusted Elgin, Illinois
24th of Oct, 2011 by User921925
We have been Verizon Wireless customers for almost 8 years and always paid our bill on time, every time. In May 2011 they failed to acknowledge our monthly payment. I ran a tracer on the money order payment we sent through the U.S. Postal Service Accounting Service Center in St. Louis, MO. They returned a copy of the money order, both sides, which showed that Verizon did indeed receive my payment and deposited it in their J.P. Morgan Chase bank account on 5/31/2011. I sent a copy of the money order and a letter of explanation to the attention of the Billing Manager at their Customer Service Dept. in Elgin, IL. Several days later I received a phone call stating the receipt of the information and that they would credit my account within 3-5 business days. Despite several phone calls, Emails back and forth and a number of months gone by, they still have not credited my account. On September 1, 2011 my wife and I cancelled our Verizon account in writing and sent a prorated monthly payment. We then opened two T-Mobile pay as you go wireless accounts. Since then, Verizon has continued harassing us by calling us 2-3 times every single week about the money that we do not owe them, which now they say is $131.00 and change. It is truly amazing that after being loyal and responsible customers for the past 8 years who always paid our bills on time, every time, that they would treat us like this. They are truly an unethical company, habitual liars and a plague to be avoided at all costs!

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

213 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
438 days ago by freeinfofraud - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
442 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my name is Karen Wolfe, i'm the owner of...
443 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in