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video game 911 Do not honor warranty denville, New Jersey
5th of Jul, 2011 by User564764
Sent console in for repair indicating two problems it was having. Dead DVD and recurring yellow light. Though repair was quick, 6 weeks later we have the yellow light again. Won't honor warranty stating they didn't do anything for the yellow light while it was there even though it was on the service ticket. You cannot contact them by phone, well you can call them, but no way to speak with anyone.
4205 days ago by Fedupwithscammers
Update: Video game 911 has contacted me and is working to resolve this situation that appears to be more an issue of misunderstanding than a refusal to stand behind their work. They seem as though they are very good at what they do.

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