vivint

Vivint Raoul I believe - name card was hard to read 2 company reps came to door wearing orange t shirts. Tried bullying me to open door. After severa

12th of Jun, 2011 by User398085

Two young men just appeared at our door wearing bright orange t shirts saying VIVINT across breast and baseball caps. Around their necks were lanyards. They pounded very hard on our door and never tried the doorbell. I did not open the door and tried talking to them through small crack between door and door jamb. One man (Raoul? - couldn't be sure because he would not leave his name tag there long enough for me to see and wouldn't show it again when asked) told me to open the door so he could share some security info with me. He said he wanted to come inside and check out our security system because it was lacking in features that would ultimately lead to our being harmed. I told him I would not open the door and asked him to leave literature or a card with the web address. He kept shouting that he couldn't hear me. Finally my husband and I called through the door for him to go away. He refused and kept trying to convince us to open the door. After three attempts to tell him to go away, my husband told him that he was trespassing and that he had to leave or the police would be called. He said, "Call the police you fu**ing idiots". I called the company and reported the incident to Zack in Customer Service. I am still awaiting a phone call from someone higher on the pecking order, and did ask him to make sure that someone in top management phoned me back. I did call the RCMP (Royal Canadian Mounted Police) to report the incident because the one representative was bullying, threatening and menacing. All I can say is that judging by the thug who came to my door, I would not want to have anything to do with this company. Malka
Nanaimo, BC, Canada

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