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Wells Fargo Home
Wells Fargo Home Mortgage Wells Fargo Bank Fort Collins Wells Fargo Presented False Refinance Application Package Fort Collins, Colorado
21st of Jan, 2011 by User172803
When I went to my nearby Wells Fargo Bank to deposit my first
unemployment check, the teller began asking me questions. I explained I was
laid off from my job. She painted a very bright picture for me
andtoldme Wells Fargocould help alleviate some financial
stress during this challenging time. I was interested. I later received a phone
call from Erica Brooks. Erica told me about a government program
calledHARPwhereI could refinance to a lower interest rate
without anyincome or employment verification or contingency. With my good
credit score, I was pleased for the opportunity to refinance to a lower
interest rate and save a couple hundred dollars each month to help me get back on my feet. Imet
with Erica in person where she proceeded to complete a mortgage application and promised I was assured loan approval without any income or employment contingencies.

She informed me then asked for a
substantialapplication fee of $375.I payed the application fee. She assured me thatall would be fine and it was a nominal investment toward a great savings. I gave her the money. After several weeks passed of not
hearing from her, I received a notice in the mail from an underwriting firm
that bluntly statedmy application was declineddue too much debt to
income. Now I was out $375with no further hope of refinance. I was devastated.
My time and money was wasted. I received no phone call or any further contact
from Erica or anyone else at Wells Fargo Bank or Wells Fargo Home Mortgage. I
haveheard a very similar story from other friends and co-workers in Fort Collins. I will
never Bank with Wells Fargo or initiate a new Home Mortgage with Wells Fargo
Home Mortgage again and would strongly advise others, if theyvalue their
time and hard earned money, avoidanything to do with Wells Fargo Bank and
Home Mortgage. This was $375 less my children had for Christmas presents and for food on the table. Erica Brooks is a crook.


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