Consumer reviews and reports on scam companies, bad products and services
Wells Fargo
6th of Nov, 2011 by lilaudrey
I deposited a check for five hundred dollars using an ATM on 10/30/2011. Checks take a day or two to clear most of the time so I waited until the money was actually in my account before I began writing checks. The next day the money showed as being available in my account so I paid a couple of bills and went grocery shopping. Five days later I received a letter from Wells Fargo telling me that the check I deposited on 10/30/2011 in the amount of five hundred dollars was put on hold and would not be released for ten days.
I went to an in-store branch to get an explanation (since it was late on a Saturday) and spoke with a supervisor and a manager. They both told me that the check was put on hold because I had overdrafts in the past. I was also told that this occurred because I used the ATM to make the deposit instead of going inside and waiting in a long line. (I am disabled so a drive through ATM works best for me.) I told them that I always make deposits through the ATM with no problem. Then they told me it was the amount of the check (because I usually deposit checks for $200.00 or $300.00). How many excuses can they come up with to steal our money? Apparently the answer lies in how poor you are to begin with. If they look at your history and announce within earshot of everyone around how many overdrafts you've had in the last year this qualifies them to put holds on your money so that they can charge you $35.00 for each check that tries to go through because the unsuspecting consumer thinks the money is still in the account. What a marvelous criminal plan. I can't say I wish I'd thought of it because I would never treat people so horribly. We should be rewarded and appreciated for being customers not continually victimized by corporate greed. I, like thousands of other consumers out there, will be closing my Wells Fargo account so the crime bosses will have to go elsewhere to feed their elaborate lifestyle.

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