Consumer reviews and reports on scam companies, bad products and services
Wells Fargo
Wells Fargo Misrepresents, Smoke and Mirrors, Bait and Hook, Des Moines, Iowa
2nd of Apr, 2011 by User560063
Currently my mortgage is with Wells Fargo. I was made aware of a Three-Step Refinance progrma that Wells Fargo was offering to their existing customers. My monthly payment was roughly $1400 per month on a 30 year loan at a rate of 6.125%. I called, disscussed my situation with a loan officer and proceeded to start the process of refinancing. Taking advantage of the program, I was told, would offer me the following - 20 year loan, new payment 1470 per month. We discussed my town's current increase in taxes and the effect on the loan. Since my taxes are in escrow the loan officer had my new tax information in front of her. She sent me the package and turned me over to a loan processor. The loan processor went over the paperwork with me and the numbers were exactly what I was told. Paperwork was sent to me (this was a close-at-home program), I read and re-read, dated, signed, had the paperwork noterized and sent off to WF - just making the deadline of closing by February 28th. I made my last old mortgage payment of $1400 in February, had March off and received my first new payment slip of $1470 for my April payment. Then all hell broke loose. I was then informed that the re-assessed my numbers and my new payment, starting in May, would be $1750 per month. I tried to circle back with the two people that set me up only to discover that both of them are no longer with the company. I went to my local WF branch to discuss and have been getting the run around. The only thing they've offered me is to spead out my tax increase over mutiple years! I told them it was their error (since they had my new tax info in front of them) and they should either write it off, or take my taxes out of my payment. I just received a letter in the mail telling me that I'm ineligible to have my taxes removed from my mortgage payment....and the reasons they listed to not apply to me! Where do I go from here?

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1260 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1485 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1489 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1490 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in