Consumer reviews and reports on scam companies, bad products and services
World Acceptance Group
World Acceptance Group Secure Data Recovery, Con Artists... take your hard-earned money elsewhere Los Angeles, California
3rd of Feb, 2011 by
This company operates several websites; in Washington State it is You substitute your state's two letter abbreviation to make you think their offices and recovery operations are local, or at least in-state. I delivered my defective hard drive to a drop-off location in south Seattle. Less than 24 hours later I received a call from their true location (which I later discover is in Los Angeles and the true company name is World Acceptance Group, a website development company) and a representative tells me that a complete diagnosis reveals the recovery will cost $1875. I immediately ask where the diagnosis was performed. The answer is I cannot be told that; otherwise, people would simply show up at their office with hard drives and they don't want that (red flag #1). So they just don't want the extra business. I then ask if the hard drive platters were exposed to reveal any physical damage.

The answer is yes. I really have to wonder about this, because the representative also tells me about 50 hard drives were shipped from the Seattle office that day and that is the reason roundtrip shipping costs (overnight air to Los Angeles!) me only $25. I am supposed to believe that all 50 hard drives were diagnosed in a few hours (red flag #2) the morning they arrived. Now comes red flag #3. I tell the representative I simply cannot afford that amount and he immediately asks me how much then was I willing to spend. That I tell him: $1000. He then says he will have answer on that. Less than 24 hours later I receive an email from him stating the economy recovery (what does that mean?... either the data is recovered or it isn't!) will cost $1000 and $298 for parts.

The parts cost is red flag #4. The normal practice is to simply purchase an identical copy of the original hard drive and cannibalize it, if necessary. An exact copy of my hard drive is $110. I then ask the representative if all my data will be recovered; I don't get a straight answer (red flag #5). Legitimate data recovery services will at most only initially charge a diagnosis fee and then provide a complete list of all recoverable files to help the customer make a decision on whether to proceed with the recovery. At this company, I get none of that. I shortly thereafter demand the return of my hard drive. It was returned.

World Acceptance Group runs a con operation. There should be no doubt they have no clean room to perform a diagnosis or data recovery. In fact, when you read the fine print in their legal stuff, they tell you they reserve the right to send your defective hard drive to other labs that perform the work. Their business model is to simply act in the middle and gouge you. My suggestion is to simply save yourself the extra money that puts them in the middle and instead use a data recovery company that actually performs the work. One well known company is operated by Scott Moulton, located in Woodstock, Georgia,

4373 days ago by Johnchristophier11
Secure Data Recovery AKA California Data Services is scam artist organization that rips people off and spams the internet with over 200 different websites leading customers to believe that they are over 200 different companies that are local data recovery centers in hundreds of different cities and towns. The long list of websites listed below are which is also californiadataservices and datarecoverybayarea. They will lead you to believe they are local but will ship your drive out to an undisclosed location without your knowledge. If you have a minor problem, they will tell you it is a major problem such as read/write heads costing nearly $2000. In situations where they know they can't recover good data they will often require a cashiers check (so a customer can't dispute charges) made out to World Acceptance Group and provide useless garbage data. This company also spams local business listings and creates fake 5 star reviews for each of their local listings. I'm not sure how they got the written testimonials on their website that are supposed to be from major corporations. My thinking is they are either fake, paid people to write the testimonials and if legitimate the customer just didn't care about the thousands of dollars the recovery cost since the company was paying and just happy to get the data.

Over 200 different websites this organization spams the internet with:
4272 days ago by Customercare
Please Note:

Comments that were left on this page do not belong to a customer of ours that we ever dealt with. Furthermore we suspect one of our competitors has submitted this report as well as the comment. We take and consider all customer complaints as constructive criticism and use them as tools to improve our customer service. Our customers are the face of our business and their satisfaction is of the utmost importance. We value our customers above all else, and look forward to continually improving so that their experiences with Secure Data Recovery Services remain strong, consistent and positive

For any questions or inquiries or concerns please email us at [email protected]

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