Consumer reviews and reports on scam companies, bad products and services
WUHAN GSTAR LASER
WUHAN GSTAR LASER TECH.CO.,LTD. No guarentee or after servise Wuhan, Internet
16th of Apr, 2011 by User986535
In a short nutshell I bought 2 machines from Gstar in September 2009 and only get an engineer in July 2010 to South Africa that I paid for to fix their software and replace the camera . Then only the machines worked for first time in 6 months. After the engineer left the 3D engraving machine worked for +-10 blocks and stop engraving. After contacting them they do not reply and when I got the reply they dont answer me on who will pay for the repair. After 1 year I learn that this machine can only work in certain temperature conditions (From Skype corresponds with them). I do not get answered for my mails but am not happy with service. I contact their CEO but he cannot speak english and dont care for answering with a english speaking person in their company. The answers are for questions I am not asking talking in circles for months. They also Rip me off by taking money before give training and delivery and now after 1 1/2 year they did not support me they claim the guarentee is expire.They are a example for all people not to deal with China.

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