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www.sandosvacations.com
sandosvacations.com [email protected] MAYAN RIVIERA & COSTA RICA MEXICO VACATION FRAUD ALERT!!! Internet
18th of May, 2011 by User737871
I received a fax at my job showing the following
To: All Employees
From: H.R. Dept.
Re: Employee Travel Program
Reply To: Booking and Reservations at 1-877-331-0676. Of course looking like if was safe I called and booked this wondersfully described vacation 6 days & 5 nights w/all meals included for $301 per person to Riviera Mayan - Hotel Caracol and a bonus trip to Villa Sol - Costa Rica $200 per person 5 days and 4 nights all inclusive for myself as well as for my brother and his wife. I gave the lady my credit card and was emailed my receipt from . The contract stated I had 2 years to book so I felt safe knowing I would be able to get both trips booked withing the 2 year time period. I followed up with an email back to to recap what they had told me I purchased. I did not receive an email back but again thought it was safe and would be fine since they had given me a confirmation number: CT07150907 and CT07290904. About a year and 1/2 later I decided to book our vacations. I called 877-331-0676, 866-704-5945 and 866-704-5938 (they are now using 888-226-8902) an was told that my package had expired and I would have to pay additional monies. I tried to explain I have a contract that states 2 years and she began to laugh. I requested to speak with a supervisor and she put me on hold and then answered the phone again but just set it on he desk and talked with her fellow employees. She finally decided to talk with me again an I told her this was wrong and that I would be in touch with my attorney and get back with them. She said that was fine that there was nothing I could do about this and to just get over it. I was about to blow my stack!!! I did talk with my attorney and I do have a good case however, the problem is who to send the demand letter to. Sandos, of course, says these are not their email addresses so they will not accept any fault. This is so wrong and someone needs to get these people shut down. I do not think I will ever be able to trust anyone else regarding travel to Mexico. We were so excited about our much needed vacation due to I had recently lost my brother in a suicide that wrecked my family. In the future, I will do major research before I will allow any other business to charge my credit card for a vacation.
Comments
4681 days ago by Franckito
[email protected] BIG SCAM a lady calls U @RITA MARTIN@ and a man EDGARD ALBONDOZ claims he's agent for reservation of Preferred Guest Resorts Best Vacations Ever told me would get all info in a few days and maybe able to use within month.I won 3000 usd to valided on a 3'800usd package..He sends me an email to confirm and ask me for my Credit card number..I told him that there was not enough funds on the visacard and need to refer to my bank within two days..NO PROBL HE SAYS..We need 48 h to check ur act and u shall receive all docs.and ticket for the trip to ORLANDO/DAYTONA/COSTA RICA/etc.etc.
he gave me his number to call after he gets my Visa number..Which i didnt...HOPE U PUBLISH THIS STORY TO AVOID GENTLE PERSONS TO BE SCAMMED..F.M.M
4681 days ago by Franckito
if ur are the lucky cunt 1000000 lucky winner or user.U MIGHT LOOSE UR MONEY..Ask for a secure payment that is insured by verysign or similar...DONT U GIVE ANYBODDY UR BANK COORIDATES..Plse safe ur time and nerfs...Franckito
3913 days ago by BarbaraF
This company is related to the sandos hotels in Mexico, which are actually known for using fradulent tactics to sell timeshares. They are deceitful and misleading, i would rather not to have any business with them. You are not alone on this, this is a forum with more royal elite timeshare owners who feel they were ripped off:

http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/
3786 days ago by RoseW
Royal Elite timeshare sales associate are willing to tell you basically anything that you want to hear just to get you to sign, you should be able to ask as many questions as you have, you should be able to sleep on the decision you are about to make, specially is we are talking thousands of dollars, you should be able to review the hotel and the contract, if the contract is not giving to you to read it and review it.. THEN DO NOT SIGN, it means that everything you have being hearing during the presentation is a total and utter lie. here is another blacklist of this hotel and how many other people were scam by this resort:

http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/

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