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Wyndham vacations resorts club wyndham Fraud, misleading, misinformed about maintenance fees. Internet
24th of Jan, 2013 by User499964
Fraud, Misleading, Misinformed regarding Maintenance fees.... Every time i go on vacation, they always manipulate me into obtaining more points. And i keep declining saying i can't afford it until they wear you down! They tell you you will have a 15 minute survey, but it leads into a 2 hour upgrade meeting, they switched my vacation resort location without my knowledge. They promised to help me lower my maintenance fees by telling me to call directly to Customer service at the resort, and no one ever returns my calls. I'm on a fixed income, and i can no longer afford this. And now i received a bill, for special assessments for the resort saying they installing new TV's and rugs, and they using an outside contractor. And i would have to pay them. I was under the impression that is what the maintenance fees are for! I am respectfully requesting to REMOVE all other upgraded fees, or points, and get me back to where i first began. I was able to maintain the fees then. Everything should be documented accordingly. I look forward to you handling this matter as soon as possible! Thank you in advance for reviewing this customer complaint.

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