Consumer reviews and reports on scam companies, bad products and services
ACME GROCERY MARKET Passyunk Street Market, South Philadelphia Philadelphia, Pennsylvania
13th of Mar, 2011 by User481256
There are areas where ACME really stinks and it is UPPER MANAGEMENT. I want to start by stating that I go to ACME almost every day and for the most part the experience is positive. I really like the staff, for the most part, and enjoy talking with them when I visit. Yet when I contracted FOOD POISONING last Sunday night from some fish they sold in freezer, and then went to explain what happened, I had very little support from the management when they called to confirm my complaint. Hugging a toilet for two days and missing a week of work is something that causes problems in my ability to make a living. They would fire one of their employees I am sure if they had a similar experience. The short of it is that the management said they are not responsible, oh well... This is why having a featureless formless authoritarian system in place mean they are operating like most banks and Wall Street, where no one is responsible except the victim. Needless to say I will consider other alternatives and crave the mom and pop businesses they usurped. They do not treat their staff ethically; they fire their middle managers at a whim, and demonstrate do not care about their customer’s health but always focus on the bottom line. If they had less good qualities, given the staff, I would not go there - yet except for policies about placing food on the counters back into the freezers after customers have left it to thaw, the rest is not bad from my perspective. I could not however work at this place due to the draconian way upper management handle their wonderful workers and middle management.

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