Consumer reviews and reports on scam companies, bad products and services
Advance Lamps
Advance Lamps LLC No part, no refund, no return phone calls, very dishonest company!!! Hamden, Connecticut
20th of Sep, 2011 by User510853
On June 13th., 2011, I ordered a part from them. The money was taken out of my account the next day, but an email informed me that the part was backordered and would take 2-3 weeks to arrive. Finally on July 20th., we were sick of waiting and cancelled the order. I was told that it would take 1-4 business days to show back up in my account. Two weeks later, no money. That started a series of calls. Since then I have called them 9 times, emailed several times and left several voicemails. The emails and voicemails are never returned. When I get to talk to somebody, I am always told the same thing: we're sorry, it was overlooked... forgotten... a mistake, etc., etc., and they will make sure it's taken care of and I will get the refund. Good thing I'm not holding my breath! This company is dishonest and needs to be taken care of. I want my refund. Please NEVER order from them!!! I have also kept detailed records of all interaction with them and have copies of emails if needed.
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