Consumer reviews and reports on scam companies, bad products and services Airline refunded the money, but wont! Bethesda, Maryland
22nd of May, 2011 by User559225
I had booked my ticket through in Nov 2010 and due to bad weather in Europe, the flight was cancelled by the airline when I was in the airport. I was advised by the airline staff to contact my agent to initiate a refund of the ticket as the airline was issuing a full refund of the ticket, and they sent a copy of the cancelled ticket to my email. I tried contacting the customer service and they provided absolutely NO help and used terms like "we are not involved" and "we dont care any more" and I should deal with the airline myself, they ultimately HUNG up on me! that is absolutely ridiculous!I anyway went on my trip (buying a last minute ticket for an arm and a leg through a different airline) deciding I'll talk to them when I return. When I returned, I first spoke to Lufthansa and they said they had issued the refund within 8 weeks to my agent and I should request the refund from my agent. I spoke to again in Apr 2011 and this time a better individual spoke on the phone and asked me to send an email to their customer service request a refund. I did that (twice since then) , its been 2 months and no response yet! Im not sure if I'll ever receive my money back. The **@#$* ate my money. NEVER USE AIRFARE.COM EVER. Use one of the trusted sites to book your tickets.

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

207 days ago by freeinfofraud - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
211 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my name is Karen Wolfe, i'm the owner of...
212 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in