Consumer reviews and reports on scam companies, bad products and services
Altura Credit Union
Altura Credit Union Altura Credit Union Free Checking Scam Riverside, California
3rd of Nov, 2010 by User596905
I opened a "free" checking account, I was charged a $12.00 sign up fee. a few days later I received in the mail a printed paper stating that they are discontinuing their free checking accounts, So I went to close my account and get my $12.00 sign up fee back, I was told it was non refundable. should have been told at the time I signed up for the "free" account that they were discontinuing them, I believe that this discontinuation of the free accounts was known by bank employees at the time I signed up. and this was just a way to cheat me out of $12.00 I filed complaints with the BBB, and the California Department Of Financial Institutions. A few days later I received a phone call from Altura stating that my sign-up fee was returned to my account, I went straight to my local branch and closed the account, I will make it a point in the future to stop by occasionally and ask questions about opening a new account and waste as much of their time as possible, but will never do business with them again.

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