Consumer reviews and reports on scam companies, bad products and services
American Standards Online
American Standards Online Misleading
6th of Nov, 2010 by User533375
Saw an ad on Craigslist, no text, just a picture with a good deal. I called inquiring about it and the customer service, Nadia, said that it was a pre-foreclosure company that saved people because they couldn't make payments. After initially calling, she said she would call me back in 10 minutes...50 minutes later, I get a call. She said her script, poorly at that, didn't even remember that I was in San Diego and barely remembered my name, TERRIBLE RAPPORT. The Craigslist ad was later forcibly removed due to being flagged numerous times.
After consulting with someone else who had known a little bit about the pre-foreclosure process, but by no means an expert, I decided to pay $199 to get the info I requested for this particular house and access to a list of others. Well, the house I wanted, the only one I was really interested in, was not for sale. After doing some research, apparently there are a number of houses that were never for sale in the first place. You cannot access the site unless you pay the $199 and once entering the site and reading the terms and conditions, this is the first line, "By visiting or using the www.AmericanStandardOnline.com Web site (the "Web site") the user ("User") agrees to be bound by these Terms and Conditions and that such agreement constitutes a binding contract between User and www.AmericanStandardOnline.com. If User does not wish to be bound by these Terms and Conditions, the User should not visit or use the wwww.AmericanStandardOnline.com Web site." This is clearly a bind because you cannot find out its a scam until you've already been ripped off. The refund policy, as promised by Nadia as "no questions asked" is not by any means "no questions asked". Within 30 days, you must submit a written USPS certified mail request with 5 denial letters. Getting these letters is going to take more than 30 days from the people who ARE NOT SELLING THEIR HOME. If I don't want a home that they have listed, I'm not going to write proposal letter saying I'm interesting in buying it. Another bind. This company is a big network of loops and binds getting people to pay $199 and give up getting it back out of frustration. Hands down one of the WORST customer experiences I have EVER had. I'm posting this around on multiple sites, reporting the charge as fraud to my bank, and reporting them to the FTC as well. These are disgusting business practices and the owners should be shut down and more.
Comments
2873 days ago by Missymouse
I am trying to get enough people together that were SCAMMED BY AMERICAN STANDARS to initiate a Class Action Lawsuit. They need to be shut down American Standard Online operates under the facade of a company that connects homeowners in distress with renters who are willing to take over the mortgage with the option of buying at the end of their leasing term. TO SEE A LONG LIST OF NEGATIVE BLOGS GO TO: http://www.complaintsboard.com/bycompany/american-standard-online-a130299.html It is merely a website with a bunch of listings of homes (purchased from banks where the homeowners know nothing) and a guide on how to harass those completely unaware homeowners into agreeing to rent to you. While they claim their $199 fee is merely an establishment of credit to be kept on file and a safety deposit and completely refundable, it is really money they won't return until at least 90 days into the service (hidden in the fine print of the terms you have to check "yes" to start using their website). This is obviously a way for them to unscrupulously obtain capital to invest and make interest on "legally." Keeping a couple hundreds of dollars from countless people, how much do you think this company makes while screwing over those trying to find a new home? This company is false advertising on Craigslist under rentals. Once you call they tell you they can get you into a bank owned house for $199.00 and your payments will only be $1300.00. Once you give them your credit card # they send you a list of homes and generic letters. Now, you are on your own to contact the owners and try in work out a deal with them. When we called and asked for a refund they first said it would take 90 days. Then they lowered it to 10-15 days. When we called customer service and asked for an immediate refund they hung up on us when I asked what her name was she hung up ! WEE NEED ENOUGH PEOPLE WHO HAVE BEEN SCAMMED BY THIS COMPANY TO INITIATE A CLASS ACTION LAWSUIT FOR FRAUD AND A HUGE AMOUNT OF LAWS THEY HAVE BROKEN.
2851 days ago by Missymouse
AMERICAN STANDARDS (and other "too good to be true") Companies are a complete farce

I was scammed by them In January, 2011.

I called them and was told the exact same things as the others were told.

I was told that the $199.00 they charge FOR A "LIST" OF FORCLOSER PROPERTITES is completely refundable should you find the services unsatisfactory.

After reviewing the website and contacting a few of the homeowners by letters,

I discovered that there is no way to obtain the 5 denial letters required to obtain my refund.

The homeowners have instructions to contact American Standard only.

When I called to see if any homeowners had contacted them on my behalf, I was told they had not.

Now, how can I verify this is true?

You can't because they are going to lie to you.

I then re-drafted the letters and told the homeowners to contact me.

No one responded.

I contacted American Standard and informed them of this, sent the refund request letter and have not heard from them.

I placed countless calls to them and they just hung up on me.

I have reported them to the Better Business Bureau and they did not respond to them, either. (SEE LINK BELOW)

I am going on every website I can to expose the scam that this has turned out to be! People in dire need being ripped off!.

Please beware!!!

The man that answered me assured me that the "rent to own" thing will be great and it's a "Win Win Situation".

I fell for the BIG LIE, Paid the $199 and logged in.

By doing that, you are signing automatically agreeing to the terms (No refunds).

Waited 5 days until they will re post any listings in the area that I want.

Once you find the desire location, you need to call customer service which they then send you a "list"...AMERICAN STANDARD is making you write a letter addressing the homeowner soliciting to use them as "THE COMPANY THAT CAN AVOID ANY FORECLOSURE ON THE HOUSE".

I am trying to get enough people together that were SCAMMED BY AMERICAN STANDARS to initiate a class action lawsuit.

I drove by a few listings and out of 5 people I contacted 3 said they didn't know what was talking about as HIS HOUSE WAS NOT IN ANY DANGER WHATSOEVER

THAT IS HOW THEY DEFRAUD YOU and that would be the basis of a class action lawsuit - FALSE AND MISLEADING ADVERTISING AND INTERNET FRAUD !

If you use Craig List look under HOUSING WANTED -- when you see something that is too true to be real FLAG THE AD - Best way to Identify American Standards is by the ads PHONE NUMBER: (887)395-1296 BEWARE --OTHER LOOK-A-LIKE SITES ARE CROPPING UP ALL OVER!

DO NOT PAY ANYTHING IN ADVANCE -- JUST LOOK AT THE AD IF IT IS A RENT TO OWN -- FLAG THEM -- If you have been scammed and are interested in a CLASS ACTION LAWSUIT CONTACT ME.

See ALL the complaints by going to: http://www.complaintsboard.com/bycompany/american-standard-online-a130299.html

Also file a COMPLAINT with the Business Bureau -- THEY DO CONTACT THE COMPANY!

http://www.santabarbara.bbb.org/ComplaintInformation.aspx

My mission is TRULY TO HELP OTHERS FROM GETTING SCAMMED and to get justice for "ALL OF US" who still believed that a company would treat you honestly!

IF I GET ENOUGH PEOPLE TO FILE A LAWSUIT THEN "WE" CAN GET OUR MONEY BACK AND COMPENSATION.

AMERICAN STATNDARDS WILL HOWEVER -- GET PUT OUT OF BUSSINESS, POSSIBLE JAIL TIME FOR THE OWNER (Internet Fraud and more sanctions)

BUT "WE" NEED TO BAND TOGETHER AS ONE TO END THIS PRACTICE!
2810 days ago by Mailbox8420
Class action lawsuit may be our best option. We need someone to organize the filing and process to stop this criminal operation.

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