Amir & Sanchez Nutraceuticals Unauthorised billing of 94.95$ for jar of Dermatal cream at 4.95$ Tucson, Arizona

19th of Nov, 2011 by User557532

I ordered the Dermatal cream after reading an advert for using Argan Oil (which I also ordered) together with Dermatal. The dermatal was offered for a trial at $4.95 plus shipping. I ordered it on 22 October 2011. I did not receive it until 11 November 2011 (I live in the UK). My account was debited for £3.00 on 26 October 2011 to "EPM Advanced Wrinklecare". I thought no more about it but as I check my bank account daily I saw an unauthorised debit of $94.95 on 8 November 2011 again to EPM Advanced Wrinklecare. I looked up the name of the company on the jar's label - Amir & Sanchez Nutraceuticals - & discovered numerous complaints from different parts of the USA & on different websites & for different products. I therefore decided to file my report on this site. My bank has advised me to do all I can to contact this company for up to 30 days after that time I should go back to the bank to see if they can help. I note from the various complaints that many have been unsuccessful in getting a refund. I am hoping that you may be able to help or at least advise me of the best course of action to take. I am not going to try calling the telepnone number I found which I entered on this form as it will cost me too much from the UK. I have not found a website address either. I look forward to hearing from you.

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Comments

4509 days ago by Annette Parry

I too have had the same problem I am currently trying to obtain a refund from this company I have no contact details and they have taken so £61.28 out of my account and I do not wish to receive this cream, my story is identical to yours,

4509 days ago by Annette Parry

The address on the pot is the same you have above in Tucson but on my packaging its po box 30186 Salt Lake City UT 84130-US