att

ATT they have ripped me off, this is a scam atlanta, Georgia

17th of May, 2011 by User786634

In september of 2010 i opened an ATT DSL account. Their promotion deal was $14.95/12months. It was a lovely deal and the modem fee was $100 for a wireless modem. After receiving bill after bill with ridiculous sums of money on them, i started calling att to sort it out. Their CS repeatedly told me the $14.95 doesnt kick in immediately, it starts after 3 months and after that i will receive full credit. From sept 2010 till may2011 my bill is still at $52. I have talked to their CS over 10 times over the last 7 months and they all lie lie lie. Today i called again and was told that the promotion never reflected on my account and they cant go that far back to help me, but they can give me another promotion of $14.95 or cut my bill to $24.95 for 6 months OMG!!!! What do you say to that.
ATT your crooks and scams of the earth and am cancelling my account for breach of contract.

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Comments

4677 days ago by Saechong

I have the same situation like you. I am sick of it!!!

4673 days ago by Joeh

I am having the same problem with ATT and their internet promotion mine should be 29.95 mo. since Dec. when I signed up. I am getting billed at the rate of $45 mo.. I have called every 2-3 months and get the same run around; It was not processed proprly last time, but will be this time. Just got my July bill today still $45.00. They said just think of it this way you are getting the promotion longer. How is that? Plus I'm locked into a 12 mo. promo and it has not started yet so i will have to pay a early termination fee if I change providers which I have threatened. Anyway have you had any luck with them? Thanks, Joe [email protected]