Consumer reviews and reports on scam companies, bad products and services
Auto Computer Exchange
Auto Computer Exchange Defective merchandise, refusal to refund money after failing to provide me with a working product. Dav
18th of Aug, 2011 by User207546
In mid July of 2011 my SUV's PCM (computer) died. So I looked around and ordered one from Auto Computer Exchange. Big mistake. The first item they sent me functioned for a short while (about 2 days) and then started having the same problems that my original computer had..... While I was on vacation with my family 500 miles away from home. I called them up and, after explaining the situation, got them to send me a replacement. (I might add that I have a degree in electronics engineering and have been repairing both gasoline and diesel engines for many years. I know what I am talking about when I say the PCM is defective) The replacement unit NEVER worked properly. This led me to believe that it was simply a problem with my wiring or some other electrical component. After replacing/testing numerous parts, checking the integrity of my wiring, and finally taking it into a shop that specializes in automotive electrical, it has been determined that the PCM is still the problem. So I called up their number and explained how they have now sent me two defective units. I asked if they could just send me back my original, I would send their broken PCM, and just give me my money back. They, of course, would only offer store credit and stated that they didn't even have my original anymore. I then asked if, since they had my broken unit and I had been sold a broken unit, we could just call it even and return my money. Still no dice. These people are thieves. They are simply selling salvaged PCM/ECM's to people and claiming that they are "rebuilding" them. It is no wonder that they have a "F" rating with the Better Business Bureau. I now have to spend an additional $300+ in order to get a PCM from a reputable auto parts dealer.

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

112 days ago by ned l.
Teresa Violet Arasheben - Teresa Violet Arasheben---The best person to work ans...
(This Post is in reply to "Alex P." And the FALSE allegations by "Alex...
408 days ago by Notagain5275
John Allen Stewart ( Signature Solutions ) ( Liquid Secrets Inc ) ( J&A Premier Capital Corp ) - Trade Scam Scheme : DO NOT SENT THIS GUY MONEY
John's personal and business operations will constantly be updated every 30 days and his...
462 days ago by FoolMeOnceShameOnYou
CableLink Solutions - Suncontracted us to do work & never paid
Wendy Reynolds reached out to us on behalf of the company owner who is trying to get things caught...
481 days ago by laphotographer
Michael Silberman - Michael Silberman DISTURBED SILBERMAN THREATENING &...
It's a shame that I can't find a way to delete my previous post. (above). In the...
503 days ago by FoolMeOnceShameOnYou
Expect Payment Solutions - Derek Garvin - Credit Card Processing Scam Artist
Where to even start. I'm a small business owner who had done business with Expect for about...
548 days ago by User445499
Hi CrookedlyBouquet Please provide the trade ID of the trade you are referring to, will take a...
564 days ago by 666invocation
Elizabeth C. Pellerin - SOCIOPATH
Lucifer's spawn, invoke me
567 days ago by Fuckmichaelscamese
Michael Salese - Michael Salese Getting ripped off by Mike Salese Bangor ,...
FUCK MICAHEL SALESE. I hope he gets burned alive!!! His children too!!

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in