Consumer reviews and reports on scam companies, bad products and services
Blue Ridge Mazda Told me rough shifting was motor mounts and not transmission. Car needs new transmission. No refund, same problem, no satisfaction
31st of Oct, 2011 by User495539
Blue Ridge Mazda told me the reason my 11 year old Mazda 626 was shifting rough was because it needed 5 new motor mounts which would cost me $1,165. When I questioned the Service Manager about possible transmission failure I was told the problem was the motor mounts. While not an easy decision to spend this amount of money on a car with 171,000 miles, my wife and I decided to make the repair of the bad motor mounts. Much to our dismay, when we picked the car up from Blue Ridge Mazda, the car was still shifting the exact same way. I called the dealership the next day to report the problem still existed despite my $1,165 investment to fix the problem. The technician told me that he now believed the car was having transmission failure. Obviously, I would not have fixed the motor mounts if they had been honest and told me I was also facing a $3,000 transmission replacement. Rather, I would have chosen to salvage the car as the repairs would have far exceeded the value of the car. The dealership is refusing to work with me. I offered to pay half of the motor mount replacement expense, $582.50, but they contend they did nothing wrong and that I owe the full amount. At one point, an Assistant General Manager named Rob called me at 8:45pm on my cell phone to inform me that he felt I had a legitimate complaint and that he would personally take care of the problem. Two days later he calls me and tells me that his GM, Dara Nielsen, completely refuses to admit that they made an error, thus, they would not do anything for me.

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

205 days ago by freeinfofraud - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
210 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my name is Karen Wolfe, i'm the owner of...
210 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in