Consumer reviews and reports on scam companies, bad products and services
Brighter Image Dental
Brighter Image Dental Labs Press on veneers This company a Total scam! Laurie Hall and Bill Watson are a scam artist. Fort Worth, Texas
30th of Jun, 2011 by User660342
I bought veneers from this company 6 and a half months ago, which I paid in full $1,925.00 and still no product! I keep getting the run around for my refund. Avoid this Company! Laurie Hall is a scam artist, she will say they have been shipped, you call her back a week later and then she will say they are being made now and ready to ship in a week... and it goes on and on. Same for the refund, she claims it has been sent. Then you call back and she will say accounting is working on it. Lies all lies.... They sent veneers that had holes in them, what kind of quality control is that? After paying $1,925.00 for these veneers and then to have holes, I don't think so.
Comments
2993 days ago by Anonymous
I paid for Veneers in Feb. 25th 2011. Nothing and no money back. One lie after another. I so tried of the lies I don't even feel like giving you all the long drawn out details, because it is to stupid. I can't believe that I fell for this. I just called my local tv station to get them to do a report and investigation. I also called the states attorney generals office to get them to start investigations. I am going to call every agency that I can to get them exposed for who and what they really are. This has got to stop! They are robbing inocent people, hard working people. Who don't have money to through away on this kind of nonesense!
2992 days ago by Unhappy
Everyone that has been scammed by this company, file reports with the BBB in Texas and your state, The Texas and your states Attorney Generals office and Federal Trade Commission. This is one way to help shut them down. All can be filed online, including photos, emails and any other information you have. It is sad that they can continue to rip people off.
2991 days ago by Fifa-fx
Same happened to me. I paid half up front. It's been almost a year and still no product. When they finally sent me the veneer it was the wrong one. It belonged to someone else so I had to send it back. Now, I can't even get a reply from any associate. I am a scam victim. Anyone know what I need to do to report these scum bags and get my refund?
2988 days ago by Kcauthon
. I sent $575.00 in Feb 2011 to Brighter Image Lab in Fort Worth Texas for a top set of veneers. They said approx. 4 weeks to get them, which turned into excuse after excuse by April of 2011. Finally I said either they are in the mail by a certain date or I was turning them in for fraud. I had them within 1 week. Their policy was you could not get a refund until you got the first set and did not like them they would refund your money once you sent them back. I tried them on and they needed adjustment and they also broke when I tried them on. I contacted the company and they said send them back and you will be our top priority on a new set, 2 weeks time frame. I keep in touch almost every week and was told they are going out the door to now two more weeks, and so on and so on...I contacted them again on June 30th to find out what was going on and was told they needed more time but would be coming soon. I said NO MORE and requested a full refund that day. I was asked to send an email to client services to get my refund and state why I wanted my refund. Two days later the veneers showed up in the mail and NOT my refund. The set was way too big and not only that I asked for my 575.00 refund and not the veneers. What was funny was they shipped out the same day I asked for my refund, but I was told they needed more time. If they needed more time whey did they ship that day I asked for a refund. I got a hold of a lady by the name of Laurie Hall and told her they had until the end of the day on 7/6/11 to get the money back into my account they took the money out of plus shipping charges I paid to send them back. 581.03. I shipped the veneers back to them yesterday and still NO REFUND as of 7/7/11.
2988 days ago by 1967karenbirchall
I to have been scammed by brighter image i sent payment at the end of march for 500 dollars some one called laurie was dealing with me and it was excuse after excuse i am a disabled lady and to be ripped off like this is beyond belief they seemed so genuine ime gutted
2722 days ago by Deborahm
I TOTALLY disagree with all these negative comments!! The company was professional and helpful from the beginning..While I waited a little longer then I thought I LOVE LOVE LOVE my veneers!!!They look beautiful they feel great..Laurie Hall was EXTREMELY HELPFUL!!This is a fast inexpensive way to have BEAUTIFUL TEETH..I would DISREGARD the awful comments from one person.. and give this company a try..I am now ordering my bottom set so they will look as beautiful as the top..Deborah Mahoney Coral Gables Fl.
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2527 days ago by Morgen Holz
I am thankful for Scaminformers, there are too many unscrupulousness operators out there that are only after your money. Brighter Image Dental is the most shady, disorganized and evasive scammers I have had the displeasure of deal with.

I can understand why these people don't like Scamwarners, it makes it much harder to find new victims. I only wish I had done a little research before I sent them an order with payment upfront.
I guess we live and learn but I am an old man who has been dealing with scammers for years, I guess the appearance of them being a respectable business for the last twelve years got me confused.

I hope nobody will ever sign their contract which removes any responsibility from them when the product is totally inadequate.
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