Consumer reviews and reports on scam companies, bad products and services
Brooks Brothers Bait and switch pricing and availability Internet, Internet
25th of Dec, 2011 by User109635
Brooks brothers shows one price and then changes it after shipping the order. Also, they report that items are "in-stock and reserved" only to say later that they are not in stock. Very poor. I tried to make a purchase on 12/25/11 to take advantage of an online sale. Their website reported that it was unable to complete the transaction on 12/25 because they were having temporary difficulties that lasted for at least 2 hour in the evening when I was trying. I returned on 12/26 to complete my order. I received a page saying that all 8 of my shirts were "in stock and reserved." I entered my credit card information and clicked on to complete my order. On the next page, it said that one of my shirts was now no longer in stock. (2 minutes after telling me it was reserved) and the total price did not change. Also, in my email confirmation, the price changed from the order confirmation page to add tax (when the order confirmation page clearly showed tax at $0.00.) This is absolute bait and switch. I attempted to contact their customer service line but I received the phone message "all circuts are busy now" probably because their website is so crappy that everyone else was experience this bait and switch. This is absolutely unacceptable for a reputable company. I write here to warn everyone. They will happily take back anything you don't want, but they won't honor the advertised price of an order.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
133 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
358 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
362 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
363 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in