Consumer reviews and reports on scam companies, bad products and services
Capital One Credit Card Capital One Bank Overcharged and unlimited late fees, refusual of closing accounts or settlement salt lake city, Utah
15th of May, 2011 by User826528
I have been overcharged several times with late fees and over the limit fees, and unnecessary fees on 2 accounts with capital one. I have tried to cancel my accounts but was refused and told I couldn't. I wanted to cancel my accounts to pay off my balances of $800 and $400, but they kept telling me they didnt receive payments or that my payments were late. I stopped paying them until they cancelled my accounts and let me pay off the amount I origionally owed before all the fees which doubled the amount on both accounts that I had. I tried to settle with capital one for several years, but they refused. I was threatened with court papers but the dates on them were expired and the dates were from 6 months after the court date. They have threatened me with lawyers too. I never had a problem with this company in the beginning but once I fought them on the fees and cancelling my accounts to pay off my bills they started adding fees and threatening with court. I can't get a loan to pay off the debt because when I checked my report it says they charged off some of the debt but then I believe there is a judgement against me too. I am not sure what to do anymore. Please help me get them off my report so I can move forward. I have tried for years to pay them off but they refused me every time. Thank you.

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