Consumer reviews and reports on scam companies, bad products and services
CAPITAL ONE SALT LAKE CITY
OVERCHARGED AND TOO MANY PROBLEMS
17th of May, 2011 by tlmattson1986
I WAS WITH CAPITAL ONE FOR ABOUT 3 TO 4 YEARS IF I REMEMBER CORRECTLY. I WAS DOING GREAT BUILDING MY CREDIT, NEVER MAKING A LATE PAYMENT, WORKING TWO JOBS, NO PROBLEMS TIL I DECIDED TO CLOSE MY ACCOUNT AND WAS REFUSED. I KEPT RECEIVING OVERDRAFT FEES, LATE FEES AND FEES I'VE NEVER HEARD OF. EVERY TIME I TRIED TO PAY MY BALANCE THEY SAID THEY EITHER NEVER RECEIVED MY PAYMENT OR WHEN THEY DID THE NEXT STATEMENT I GOT THE BALANCE WAS DOUBLED. BECAUSE OF THERE FEES IT ENDED UP MAKING MY BALANCE GO OVER THE LIMIT. NOW INSTEAD OF OWING THE APPROXIMATE OF ABOUT $800 ITS NOW $1600. PLUS I HAD 2 CAPITAL ONE ACCOUNTS THE SECOND ONE I TRIED TO CLOSE AND CANCEL THEY TOLD ME NO AND KEPT ADDING FEES. I ONLY ORIGIONALLY OWED LIKE $400 ITS NOW ABOUT $600 TO $800. I HAVE TRIED TO FIGHT THEM AND GET THINGS SETTLED BUT NEVER GOT ANYWHERE. I HAVE OFFERED TO PAY OFF THE BALANCE OF THE AMOUNT I SPENT AND IT I NEVER GOT A RESPONSE. I EVEN ASK FOR A SETTLEMENT BUT ALL THEY DID WAS TAKE IT TO COURT. EVERY TIME THEY SENT ME COURT PAPERS THE COURT DATE WAS EXPIRED BY 6 MONTHS. I WAS GETTING FRUSTRATED BECAUSE I JUST WANTED TO PAY THEM OFF AND NOW THEY DESTROYED MY CREDIT REPORT. I WAS DOING GREAT TIL I DECIDED TO GET THERE CREDIT CARD. I NEVER HAD PROBLEMS PAYING ANYTHING UNTIL I CHOSE TO OPEN AN ACCOUNT WITH CAPITAL ONE. I AM NOT THE FIRST PERSON THEY HAVE SCREWED AND I REALLY WANT THIS TO BE SETTLED BECAUSE I CAN'T EVEN GET A LOAN OR REBUILD MY CREDIT BECAUSE OF THIS A**HOLE COMPANY.

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