Consumer reviews and reports on scam companies, bad products and services
Diamond Candles refuses to respond about my order Internet
19th of Feb, 2013 by User695045
I have been completely ripped off by diamond candles. I heard such great reviews but now I am disappointed. I ordered a desire candle (order#517758) on Feb 7th. The money was immediately taken out of my bank account. Their website said allow 1-2 days processing and up to 7 days shipping. It also said that you would be updated via email about the progress of your order. I have only received an email when my order was made. None after that. It has been two weeks since I ordered. I have NEVER had anything take this long to ship. I am unable to track my order also. I have tried to make contact with this company many times. I have emailed them twice just to receive an automated email in return. I have called their number.only to hear another automated message. I have tried to reach them on twitter and facebook. They have no problem responding.to people with good reviews but not to me. I just want my candle or I want my money back. No candle is worth this much trouble.
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