Direct TV

Direct TV DECEPTIVE PRACTICE of CONTRACT EXTENSION for UPGRADING EQUIPMENT RESULTING in EARLY TERMINATION FEES if SERVICE CANCELLED , Internet

10th of Dec, 2010 by User689731

I cancelled my Direct TV account on 11/24/2010 after 35 months of service only to be told by them I owed a $260.00 early cancellation fee. I had gotten a HD reciever to replace an existing reciever on 1-19-2010 which according to them extended my contract an additional 24 months.

It is my word against thiers that this deplorable practice was explained to me or I had gone to thier website to read the contract/agreement that states any additional reciever extends your contract.

Why would a company hold an existing consumer hostage for upgrading equipment?

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4713 days ago by Mike Mings

I am a Pastor and I can confirm that Direct TV uses fraud to try to extend service contracts. I had service with Direct tv for several years and when I left them I was sent a bill for $340 for early termination. Within a year before termination of our service I had purchased a HD receiver from Best Buy for about $200 - $250 so my son could pick up the HD channels on his tv.

I specifically asked the Best Buy people if this would extend my service contract and was told no but that if I got a free one from Direct Tv that it would extend our contract. So I asked him if he would call Direct TV and confirm that statement. He called Direct TV and informed me that it would not extend my service contract.

When I got home and called Direct TV to activate the received I told them that I would not activate it if that extended my service contract and was told that it would not.

When we left Direct TV we returned all receivers, even the two we had purchased for about $500 total. For the past year they have been trying to collect using their own in house collection agency along with a "so called" law firm (which I would be surprised if it is not also part of the fraud) which now says that I owe $469 but offered to settle with me for $220.

Settle what? I don't owe them a dime. They are scam artists in my opinion and I would never do business with them again. I'm going to tell everybody in my church to stay away from those frauds. These guys need to be exposed. They are preying on the public.