Consumer reviews and reports on scam companies, bad products and services
DLP Lamp Source
DLP Lamp Source DLP lampsource.com Faulty Advertising, Refusing to compensate for loss Internet
6th of Mar, 2011 by User242417
Ordered a replacement lamp for my Sony TV. The lamp failed to work. After contacting DLP LampSource they refused to send me a replacement and insisted that it was a Balast issue and that I have a Sony tech come out to troubleshoot the problem. Before I did this I asked them to send me a new lamp, JUST TO BE SURE that the lamp was not the problem... they refused.
Needless to say that when an AUTHORIZED Sony tech came out and installed a "FACTORY" lamp it worked perfectly and of course the Balast on my TV was not a problem.
Although they agreed to give me a refund on the lamp they refuse to compensate me on the over $100 additional expense for an original lamp and a factory rep as they recommended.. Hard to believe I know..
Don’t waste your money.. get a Factory Lamp!
Comments
3602 days ago by Anonymous
The customer was initially offered a replacement lamp - he declined and opted to call a technician.
He then requested that we offer him compensation or else he would post negative comments online.
The customer was given a complete refund. At the DLP Lamp Source we only offer 100% factory original parts and the highest level of knowledgable and friendly customer support available.

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