Dodge City

Dodge City of McKinney Stephen Kallas, Scott Spindle, Gus Rodriguez LIE, Cheat, Shade Tree Mechanics, FRAUD, THINK Twice Before Doing Business Dodge C

21st of Apr, 2011 by User609138

Dodge City of McKinney has a thief in the Service Department in my opinion by the name of Stephen Kallas. I brought my vehicle to have it services although I had a service plan Stephen argued with me for 30 minutes that I did Not. After I called 2 other ligitimate Dodge Stores they pulled it right up in the Dodge System. I called Dodge on the phone they stated the same. After fighting to convince him of thi,s he elected to not charge me the hundreds of dollars he previously attempted to charge. Today I returned. HERE ARE THE PROBLEMS: Tried to collect cash instead of turning warranty claim in. (Dealers make more money) Stated he would rotate tires and put on the invoice that in-fact they were. (Tires were NOT rotated) Stated in front of Service Manager Scott Spindle that he tried to sell me new tires. (LIE) Check engine light would turn its self off in "about a day". (LIE-requires dealership to do this) Service Manager did attempt to make this situation right. (HOWEVER FAILED) Engine is making alarming ticking noise suddenly. (Never has before) Windshild washer container was broken off hinge and lid was off. (Did not mention or replace) The dealership owner Gus Rodriguez finally made his presents known (in passing). I stopped him and told him the situation. He could absolutely care less and allowed Stephen Kallas the service writer to sit and verbally attack me right in front of him. How could an owner sit and allow someone right in front of him go on and on attacking a customer? Of course by this time I had called Dodge Corporate Relations and they said I was welcome to go somewhere else. I requested my vehicle back and after numerous request to simply give me back my vehicle, here come the service writer Stephen driving it (30 minutes after I requested it). Around and around we go.... right in front of Gus Rodriguez and WHAT? NOTHING.... I guess Mr. Gus Rodriguez had more important things to worry about. He was over parking the cars in the new dealership customers like myself help pay for. WELL... MR. Rodriguez for you fortunately Dodge had a special program to allow owners such as yourself to aquire a franchise. I can assure you the way you just conducted yourself.... you could of never opened one on your own. MORE TO COME.... I must start a blog on SHADY Car Dealers......

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