Dream Limousine

Dream Limousine and Car Service DFW Car Services, late, no show, poor service, Internet

13th of May, 2011 by User359086

Do not use these guys. You cant count on them. I had a family member in the hospital so I didnt want to bother anyone for a ride to DFW. I called Dream Limousine and Car Service because their website www.dfwsedanervice.com says they specialize in rides to DFW (wrong). Their $75 quote was fine as I didnt want to take any family member away and I didnt want to trust a taxi. My pickup time was 5:30 a.m. 5:40 came and no driver. I called the dispatcher and literally woke someone up. He said that hed call the drive and see where he was. After being on hold for 5 minutes he came back and said, Hell be there in 30 minutes. This would have made me late for my flight. I told him that this wasnt going to work and that I didnt have time to argue about it at that moment. I ended up having one of my family member drive me, the exact situation that I was willing to spend $75 on to avoid. I didnt even receive an apology. I got on the company website. I wrote to them to see if they would apologize and attempt to make things right. I received no response after 48 hours. I want people to know that you cant count on these guys. Ridiculous.

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