Consumer reviews and reports on scam companies, bad products and services
Duke Energy
Duke Energy I entered into the Equal Payment Plan, only to be told that I never entered into that program. Now I have produced the proof (through rec
14th of Jun, 2011 by User639712
This company has a reputation for having a staff that is rude, condesending unprofessional and refuses to provide general information. When speaking with Jerome #277117, Ashley, Tracy, Angela, Kelly, Ty, Gail, Kelly or Neil. They all give the scripted version of how sorry they are that this has happened, yet provide no clear understanding of how they are going to resolve the problem. I have requested my records for the past two years and are also sending my records ( which they probably expected for me not to have) to them to show that in fact I was on the Equal Payment Plan. I was removed off the plan without my knowing and during the winter months is when this company acts with a MOB mentality to place the screws on consumers. They expect for no one to question them on this information. My hope is that this company will start to offer a correct pricing guideline which is in line with other energy companies. The monopoly that Duke Energy has here in the south makes home ownership unpleasant at best. To deal with the attitudes and rudeness of these individuals is unbearable. The customer service staff also refuses to give the corporate address to the company and they company president information, which by the way is James E. Rogers 526 Church Street Charlotte, NC 28208 (704)594-6200. It is appalling to have to deal with a company such as this and if I have to take time out of my busy schedule to make certain this doesn't happen to another individual, then so be it. Sincerely, Disgruntled Customer. P.S. I want my money returned to me!!!!.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1260 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1485 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1489 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1490 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in