Consumer reviews and reports on scam companies, bad products and services
Duntara Moving
Duntara Moving Nationwide relocation DUNTARA MOVING WORST COMPANY EVER. DO NOT USE THIS COMPANY. MILITARY RELOCATION DO NOT USE!! BROKEN PROMISES AN
28th of Aug, 2011 by User647872
I hired this company due to a military relocation we were going thru from Jacksonville, FL to San Diego, CA. In the beginning they seemed great. They called EVERYDAY several times a day until they got our furniture. They advised me that the furniture would be there between 8/19 to 09/07 I told them that we would just move our stuff since we needed it in California by 8/30 for several reasons "Darren" told me that he would talk to the dispatcher to see if we could have it delivered by 8/30 so he came back on the line and said they would have it there by 8/30. So he changed the delivery dates from 8-19 to 09-07 to 8-19 to 8/30. So we were fine with that. So they picked up the furniture 8/17/2011, and took it back to there warehouse in ft lauderdale. So when I agreed to hire them to move my furniture they said they would be in contact with me to let me know the status and let me know where the truck is.. So that never happened and it ended up me having to call them everyday to find out the status of my shipment. So as of today 8/29/2011 my furniture is still sitting in there warehouse they claim it hasnt left yet due to the storm that started a few days ago, However, that doesn't make sense to me since they have had my belongings for over 2 weeks and it should have been in route not sitting in there warehouse. The "manager" Nicole claims the owner is in turkey and there is no one higher I can speak too to get this issue resolved. They claim the dates they give you are not a guarantee but when I spoke to my sales rep Darren he advised that it would be there prior to or on 8/30. No I didn't hear a word guarantee but if a company tells you that is something that are going to do if you are paying over 4500 dollars it should actually happen. Nicole is actually one of the rudest woman i've ever dealt with and should clearly not be in a customer service roll since her communication skills are at the least to be desired.YES I HAVE CALLED SEVERAL TIMES UPSET after I have left several messages with no return calls or when I get someone on the phone they have no idea when my belongings are going to be delivered. Nicole told me I will call you back by 4pm eastern time even if I dont have any answers. Well she did not call me back that day but she did call me back the next day to let me know she did not have any answers. To anyone reading this please please please do not use this company. My furniture is still sitting in there warehouse and it was supposed to be delivered tomorrow..Now I have to figure out what to do since I am now stuck between a hard place since they have my furniture and I don't know if I should fly back to Florida from California to pack up a uhual and move it myself or wait until they decide they want to deliver it. I will be posting on as many blog sites regarding moving that I can.. IF I CAN HELP ONE PERSON NOT HAVE TO GO THRU THIS I WILL BE HAPPY>>>>>> JUST IN CASE I HAVEN'T MADE IT CLEAR..DO NOT USE THIS COMPANY. UNLESS YOU WANT BROKEN PROMISES AND ATTITUDES and NO IDEA WHEN YOUR STUFF WILL BE DELIVERED SINCE THEY DATES THEY GIVE YOU ARE NOT GUARANTEED.
Comments
3340 days ago by Movinghelper
File your complaint with the FMCSA at http://www.protectyourmove.gov. Also contact the JAG office where you are at and they should be able to assist you. You can also contact http://www.moverescue for further guidance.


Florida Profit Corporation
DUNTARA MOVING & STORAGE/IMPORT, EXPORT, INC.
Filing Information
Document Number P00000014475
FEI/EIN Number 650985871
Date Filed 02/10/2000
State FL
Status ACTIVE

Principal Address
1100 NW 53 STREET
UNIT # 2
FT. LAUDERDALE FL 33309
Changed 02/14/2011
Mailing Address
1100 NW 53 STREET
UNIT # 2
FT. LAUDERDALE FL 33309
Changed 02/14/2011
Registered Agent Name & Address
OZEN, MEHMET
1100 NW 53 STREET
UNIT # 2
FORT LAUDERDALE FL 33309 US
Name Changed: 05/01/2010
Address Changed: 02/14/2011
Officer/Director Detail
Name & Address
Title PRES
OZEN, MEHMET
1100 NW 53 STREET UNIT # 2
FORT LAUDERDALE FL 33309
Title VPD
ALPASLAN, TUNC
801 W. OAKLAND PAR BLVD. C4
FORT LAUDERDALE FL 33311

Name : DUNTARA MOVING & STORAGE IMPORT EXPORT INC.
USDOT Number : 866751
MC # : 380844

--------------------------------------------------------------------------------

Address : 1100 NW 53RD ST UNIT #2
FT LAUDERDALE, FL 33309
Mailing Address : Same as above
Telephone : (954)938-6700
Fax : (954) 714-5026

Safety and Insurance

Safety Rating : Satisfactory
Review Date : 3/27/2009
Most recent Safety Rating Data

--------------------------------------------------------------------------------

Licensing & Insurance Status : Registered
Most recent Insurance Data


Fleet Size

Number of Trucks : 2
Number of Tractors : 2
Number of Trailers : 3

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