Consumer reviews and reports on scam companies, bad products and services
Durashield Boat Covers
Durashield Boat Covers sold me damaged merchandise and wants me to pay to return it Plymouth, Minnesota
10th of Apr, 2011 by User473335
I found Durashield online and ordered a cover for my boat. I put the cover on, as I have done with a multitude I have owed before.. I have had a boat for 30 years, as I put the cover on.. a gentle tug on the back to get it over the corner resulted ina ripping noise coming from the front... when I checked it out.. I found the nose seam had come undone.. upon firther investigation I could see where the sewing had been left short and not double stiched in the seams as most quality covers are. When I called Durashield to see about returning the product or getting a replacement I was informed I would be charged for the shipping to return it.. charged a restocking fee if they determined it was a valid return.. and then be charged a delivery fee for the new one... it would have been exactly the same expense to just buy another new one.....when I called to express my displeasure... I was underwhelmed at the care I was shown. I can only say.. if you work as hard for your money as I do mine, you probably expect at least a little concern from a company when you have a problem.. if you do.. this isn't a good match for you.. if you don't.. this company may be heaven for you.

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