Consumer reviews and reports on scam companies, bad products and services
eGlobalWireless globalwireless Fraud, deceptive description, rude response, shipping, fee, Internet, Internet
12th of Dec, 2011 by User465601
I ordered a 7" new black netbook described as having WiFi and Android 2.2 Marketplace from for my sons Christmas present - the seller was eGlobalWireless. The description online did not mention eGlobal and said that the product would be directly shipped from Brooklyn NY. When the product arrived it cam from Florida, was white, used with a scratch on it, no working WiFi, and no Android 2.2. When I contacted the company they explained that I was liable for paying shipping to return the item and that a portion of my refund would be deducted as a re-stocking fee. I contacted Amazon because they have an A-Z Buyer Guarantee. I was encouraged to continue working with the seller if possible but as soon as eGlobal found out about my claim with Amazon they became very hostile and didn't want to discuss the details of the refund process with me any more. I emailed the seller today with the tracking number for the return shipment and information regarding the BBB complaint I filed against them this morning. The response I got back was "enjoy it". I'm not sure exactly what that means. This company knowingly send people incorrect or damaged orders knowing that they will still make a profit when they deduct for "re-stocking". Why should a customer have to pay re-stocking for their error?! I could see if it was a return for customers reasons but not because they sent a damaged product or the wrong item entirely. That is their liability. This company is a complete scam. I am a low income single mother and they just ruined Christmas for my son. I can't afford to get him a different present while waiting for my refund. That was all the money that I had to spend this year.

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

28 days ago by freeinfofraud - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
32 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my name is Karen Wolfe, i'm the owner of...
33 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in