Consumer reviews and reports on scam companies, bad products and services
Embassy Suites Portland
Embassy Suites Portland Airport John Q. Hammons Unsatisfied Guest Portland, Oregon
26th of Nov, 2010 by User344061
To All Concerned Travelers,


I have been a guest with the Embassy Suites Hotel Portland Airport for the last few years. I have watched them go from a Five Star Hotel to a NO STAR Hotel. In my last few visits I have been very dissatisfied. My most recent visit has brought my company to find a different meeting hotel. When my company checked in my room was out of toilet paper and when I informed the front desk the response was with a giggle we are always out of toilet paper and I apologize but the cutbacks have cost us not to order as much and with a giggle I was told maybe we should start informing our guests to bring their own. I was at a lost for words. On my way down to our company meeting I overheard a gentlemen in a suit saying he was having a bad day and that he did not want to be there and to do what he said because employees are easy to replace. I asked around to find out who this man was and was informed he was the Director of Housekeeping named Udo. Shame on him. Thank You.

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