Consumer reviews and reports on scam companies, bad products and services
Emerald International Bahamas
Emerald International Bahamas 10k not 14k Freeport, Bahamas
4th of Dec, 2010 by User880704
In approximately 1992, my husband was lucky enough to have a windfall at the casino located at our resort, so he decided to purchase a gold neck chain for himself. He purchased what was stamped a 14k gold double curb chain. Upon arriving home, we took the chain to our jeweler to have it appraised for insurance purposes. We have used this jeweler for over 30 years. Our jeweler called us the next day and said how perplexed he was, as no matter how many times and how many ways he tested the gold including having another jeweler do the test, the test results were the same every time -10k. He could not believe the chain was stamped 14k. We immediately got in touch with Emerald and we were told to ship the chain back, they could not believe what we were telling them and stated that our jeweler was not professional and how could he make such a mistake, etc., etc., etc. We did ship the chain back to them and, of course, they told us our jeweler was wrong and that it was 14k, within 10 days, we had another chain delivered to our home, "identical" to what we had purchased. Back to our highly reputable jeweler and sure enough, it tested 14k. In summary, always get your jewelery appraised, especially when buying it abroad. Our insurance policy requires us to have jewelery appraised every 5 years as we have replacement value. Thank goodness for the insurance company's policy otherwise we would never have known that we got ripped off!

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