| FastTrak |
| FastTrak BATA CREDIT CARD FRAUD ALERT San Francisco, California |
| 3rd of Jul, 2011 by User508036 |
After I notice routing double dipping charging my FastTrak account for toll and then issue toll evasion violation at the same time I decide to close the account on 6/29/2011
I took time to visit their office in person since i no longer trust this agency
I brought two of my previously purchased toll tag and complete required Account Closer form.
This agency refuse to refund remaining $226 balance despite the fact that I want to close my account immediately. They refuse to issue immediate refund of unused funds and $20 for each tag they receive
they told me it will take 30 days to refund remaining balance to my AMEX credit card which is BS.
On Saturday july2, 2011 I discover that my AMEX credit card have unauthorized transaction by no other other then FASTRAK state of CA government agency who have the audacity to access my credit card w/out my knowledge and consent and charge another $335 instead of refunding and despite the fact that this account was closed 3 day before that .
If any private citizen will do that he will be prosecuted for credit card fraud and theft.
Conclusion of this story do not trust Fastrak with your credit card or bank account information.these people can not differentiate credit transaction from debit or just act as criminal corrupted entity.
When you visit this office you will quickly understand why this situation happening, the staff including their manager, most likely got their jobs due to some sort of affirmative actions or other social engineering program and not because of their customer service skills nor professional qualifications.
Obviously these folks are not qualified to do this job and can not be trusted with other people money they clearly embezzle. Would any one get these rat bastards out of this job to stop the abuse of power and criminal activity. |
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I was charged five times with a violation tickets from fastrak, I crossed the bridge 5 times but they never send the invoice for the crossing fee of $7.00 each, instead they sent me five violations tickets for the amount of $77.00, $79.00, $79.00, $79.00 and $79.00. I was aware that I have to pay the crossing fee, but How can I pay it if I did not received any invoices, I filed a complaint directly to Fastrak and they simply responded that is my obligation to pay $393.00, very convinient for them, you croos the bridge, they simply wait a month and send you a bill for $79.00 instead of the normal fee of $7.00. I had to open an account with them, account number 138275384 on July 17, 2014 and they have charged my credit card two times $25.00, $50.00 and I just have crossed the bridge 3 times, I called them several times, different days directly and nobody answers the phone, I tried to log in to my account over the internet and simply shows an error, even thet I providing my correct user name and password. Thay sent the bills to DMV and now I have a debt of $555.00 in order to register my vehicle. They just have found a smart way to rob people who does not have alternative but to cross the bridge, I really hope that other people compaint about this problem. Please investigate this company, I'll greatly appreciate your time ant attention to this matter, Thank you so much!here are the violation numbers T1406802110, T1310023460, T1312823193, T1404808133, T1311816383 nad the License plates for my vehicle 6C96559 Ford Econoline 1999.
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