Consumer reviews and reports on scam companies, bad products and services
Federal Mogul
Federal Mogul Customer service failure coupled with rebate fraud and overpriced parts Southfield, Michigan
13th of Jun, 2011 by User523386
I purchased overpriced brakes at the suggestion of our company's auto shop with the understanding I could get a $50.00 rebate to ease the cost. I took advantage of what they called a decent product and went for it. Actually, I've been taken advantage of as I'm out more money than I would've spent and I never got a rebate. I filled out and sent in all the required paperwork, original receipt, etc. over 2.5 months ago. I checked the website and it still says they have not recieved my paperwork. I faxed a copy in, emailed customer service and have gotten no response in over a week. I called the help line and it's a message which states they will get back to you within 2 days. Personally I feel completely ripped off and let down. I will no longer purchase Federal Mogul products, which include: anco wiper blades, carter fuel products, champion spark plugs, fel-pro gaskets, moog steering/suspension components, national bearings/seals, sealed power engine components, wagner brakes, and much more.

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