Consumer reviews and reports on scam companies, bad products and services
Fitness One John Wheeler Fitness One Gym has ripped me and I'm sure others off! This company and it's president John Wheeler make me sick! Toronto, On
26th of Sep, 2011 by User565067
March of 2011 I decided to join fitness one at the dufferin mall location. I signed up for $20 a month and had to pay a registration fee of $100.21. I signed a contract which wrote that I had a ten day grace period where if I was not satisfied I would be able to receive a full refund. Well for many many reasons I was not satisfied. On day 10 I went in and signed a form stating that I would receive a refund and that It just had to go through head office and that my cheque would be mailed to me within the next 3 weeks. 3 weeks came around. I checked my mail and there was no cheque. I waited another week and decided to call the location of the Fitness one that I went to. They told me that it took 30 business days to receive any refund. When I asked for the name and # to call the head office they gave me Lori and her ext. #. I called Lori every day and left a message for the next 2 months. She never called. I decided that trying to get through to her was impossible and called the Dufferin mall location every week and each time someone new that claimed they were the manager of the location told me that they would send this Lori person an email and let her know how upset I was and that I needed to get my money back. The same routine has continued and is still going on present day. It has been 7 months. I realize $100 is not a lot of money but times are tough for me and not only that it's principle that they shouldn't be stealing money from people! This company makes me sick. I do believe this company needs to be stopped. Fitness One. Ontario, Canada.
3405 days ago by Ems
I am in the exact same situation except I signed in January 2011 and I am still awaiting my refund!
3401 days ago by User7744
3005 days ago by Sylvie
I also have the same problem, its about a year.. I would like to know where is the justice in this. I also know of instructors who haven't gotten paid for 6 months and or cheques bounce and had to leave (which we understand) but its not far to us paying every month. Please somebody let us know what can we do, what are our rights.

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