Consumer reviews and reports on scam companies, bad products and services
FixYa
FixYa FixYa.com Is not worth the price Internet, Internet
26th of Aug, 2011 by User450394
They say you only pay if satisfied, but they charge your credit card regardless. They basically seem to google the problem and insert the web site address that are most likely to solve the problem -- the same websites you'll find if you google the problem yourself! After a few messages, I switched experts and got someone who barely spoke English and wrote illegible sentences. I tried to switch again, and got no answer for 5 days. Each new expert starts from scratch and does not seem to review the history with the previous tech. After I week, I've given up. This service is a scam. I expressed disatisfication, indicated that the problem was not resolved, and I was still charged. There is no obvious way on the website to protest the charge, so I had to go through my credit card company to do so.
Comments
3188 days ago by Fixya CS Support
Please note that Fixya.com is an accredited company by the Better Business Bureau.
We are always willing to assist you.
Please contact [email protected] so that we can look into the matter and resolve it.
Please send as much information as you can.
3176 days ago by Damneddle
If you will read the terms on Fixya (you should ALWAYS read terms on websites BEFORE paying for anything) then you will see an option for a refund. If you are not satisfied, just say on the refund form that your are not satisfied. No more questions asked, refund granted.

-damneddle

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