FreeShipping.com IC *FREESHIPPING.COM Credit Fraud Internet

1st of Nov, 2011 by User165082

An unauthorized charge in the amount of $12.97 to my credit card appeared in my transaction history on 10/29/2011. The credit card company provided me with the phone number for the company - IC *FREESHIPPING.COM. After calling the number I was told the charge was for a subscription to Columbia House DVD Club. After explaining that I had not signed up for this subscription I was told the charge to my card would be cancelled along with the questionable subscription. On 10/31/2011 my card once again had been billed without my authorization in the amount of $12.97 by IC *FREESHIPPING.COM. To the best of my knowledge this would be considered as fraud. I would appreciate a timely resolution to this matter and an explanation from a representative of the company. Thanks in advance for any assistance in this matter.

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Comments

4557 days ago by Freeshipping Supervisor

I would like to apologize for any confusion our program has caused, and would be more than happy to discuss your concerns with you. Please feel free to contact our Customer Care Department 24 hours a day, 7 days a week at 866-828-0142 and one of our supervisors will assist you.

Regards,

Katie
Freeshipping.com Customer Service