Consumer reviews and reports on scam companies, bad products and services
Fresh Start Living - freshstart living
Cheated by FReshstart Living Limited
18th of Feb, 2012 by rosa wang.
I am from China, and many Chinese investors were cheated!!!

I paid reservation fee for five student units in Nottingham last July, but last month, in January, their sales Steve, called me and told me that they could not finish the work and asked me to change to another project. I found that is suspicious and refused to change. This Monday, 13 Feb., I went to their office together with an agent from China, they sold student rooms for FreshStart, there I found out they even don't own the property, and neither do they have the planning permision. I found out they are cheating.

I asked the sales director, Paul Walker, to return me my money, but he refused. I have contacted the General Consulate of China in Manchester and they will give support to me if I sue them. And I will go to police station in Manchester city centre today, together with other vitim.

If anyboey want to join us to sue them, or, if you know somebody who were also cheated by this company, would you please / ask them to contact me ? The more people join in, the more influence this issue can make, the less people will be cheated.

My e-mail address is: [email protected] I will stay in the Uk till 22nd Feb., and my mobile here is 0755 705 7930 .
3056 days ago by User36189
Charles Cunningham, Radwell Grange, Radwell, Baldock, Hertfordshire, SG7 5EU,
email -- [email protected]
3048 days ago by Markusha
Freshstart Living Limited robbed me for 5000 GBP

Fresh Start Living is a twister company. I was interested in two bedroom flat in Empress Mill in Manchester. As a naive person, I paid them for reservation of the flat 5000 GBP in October 2011. They persuaded me that the building works already started and in 12-18 month Empress Mill will be ready.

Also in exchange of the contract I have to pay another 10 000 GBP. They offered me free solicitor, but I preferred another solicitor. My solicitor checked this company and found that they do not have even PLANNING PERMISSION to build this building. Now they do not answer on our efforts to contact with them. I am going to apply to a COURT, if they do not REFUND my money.

Do not trust to Fresh Start Living and do not pay them money without solicitors.
3040 days ago by Choppers12
Has anyone exchanged contracts with FSL and then had the deal pulled out ? This has recently happened to us with very little explanation .. we have no idea if they will keep to their word and refund us, we have also incurred many other fees as you would expect at this stage. Will keep posting any news of this 'non' transaction on this and other forums.
3039 days ago by Beckett121
Like many others here, I foolishly paid £5ooo for a reservation. I have now read all the literature concerning this company and do not wish to proceed to contract even though the Company are pressing me.

Is there any way I can retrieve my ‘reservation’ money. I do not mind paying the £1000 administration but £5000 is too much and my solicitor informs me that this have been placed into ‘a protected pool’ rather than direct into FSL’s account.
3036 days ago by Fdolan
FS took £43k of us for 3 student pods in Montgomery House Manchester that turned out not to exist and are refusing to return our money coming up with all sorts of bull about selling them on and giving us a profit but seven months later and nothing has happened and they don’t even acknowledge or take emails or phone calls now. Also I believe the two sets of solicitors involved Gateleys and Stephensons have not acted in good faith in this transaction and its aftermath which is very worrying for investors.
3030 days ago by Sosad
I am so sad that this company is still going. While the director swanned about in a Bentley, investors, lenders, solicitors - and big institutions at that - are being played off against each other. These buildings do exist. But they are not owned nor do they have planning. It is all down to getting enough deposits in and selling off plan, without even lifting a trowel. I am amazed at this new guy thinking he can float this company. Unless he has a major overhaul in mind of the scandalous practices that occur there. People are declared bankrupt - that is not to say they have nothing. They reinvent themselves in another guise and do what they know best. Ripping off punters, staff and apparently the Manchester Evening News thinkls the sun shines. It was a scam and it will be a scam. The projections are good but greed always gets in the way. DO your homework. Don't part with any money unless it is in your solicitors account. Have fun.
3029 days ago by Rosa Wang China
Fresh Start cheated a lot of investors, how can a company like this get floatation? I paid deposit to this company in the July of 2011 for their so called development in Nottingham, but their sales director Paul Walker refused to write down the exact date of the completion on the reservation form they offerred me, and also refused to pay me back my deposit even they can not finish the student house in Nottingham in August 2012 as they promised.

The reason they refused to give me my money back is that they didnt fail to deliver, but if there is no date of completion, they will never FAIL TO DELIVER. According to the information I got, when they sold the property, they didnt have both the planning permision and the ownership of the property. I put a post on the forum of Residential Landlord about my experience with Fresh Start, but their people asked me to take it off by threaten me their legal team was not happy about it.

English is not my native language, maybe the word I used in the post is not very suitable, but now I am writing a report to the local government in China about this company and my experience, definitely this time there will be no misunderstanding, because I am using my own language, and, the most important, I am telling the FACT, before truth, wording or grammatic issue can not be the excuse of lying.

If someboy can help me to get my money back, please contact me on:

[email protected]

or call me on me mobile in China: 0086-13113310382
2843 days ago by Freshstart Lying
Really dishonest and unethical company. My advice is to stay far far away. Perhaps even leave the planet earth.

I lost tens of thousands.

In my case; They have failed to deliver on selling property they categorically stated (in writing) they owned but DID NOT OWN (Victoria House, Milton Street, Nottingham - Check the land registry). Now, they are trying to keep my deposit money under the guise of signing a “non refundable” deposit.

They said they owned the property, conversion was almost complete and we would exchange contracts in a few weeks and complete before the end of LAST YEAR. It turned out that they NEVER even owned the property in the first place. They now expect to keep my deposit (and many others that I am in direct contact with) in case they might be able to purchase this property at some undefined point of time in the future. Totally unacceptable and unreasonable in the eyes of the law.

They obtained "deposit" money from me by MIS-REPRESENTING THE FACT THAT THEY OWNED THE BUILDING and REPRESENTED AN UNREALISTIC TIMESCALE FOR PURCHASE. I relied upon their representations prior to signing the purchase agreement. This was, in the opinion of my solicitor; either negligent or Fraudulent behaviour. You decide.

Now, after spectacularly failing to obtain the freehold to the property for over ONE YEAR and after ignoring most of our phone calls and emails they expect to keep our money?

Disgusting and outrageous behaviour. Not a reputable company at all.

They have acted despicably after their mistakes and refuse to pay us back the deposits that you owe us.
2842 days ago by
If you believe you are the victim of financial wrongdoing, write to;
Tony Hetherington at Financial Mail, 2 Derry Street, London W8 5TS.
2821 days ago by User6121099
Hi all,
We've had the following request from The Times newspaper aimed at anyone affected.

I am a journalist for The Times and I am interested in hearing from people who have invested in 'student pods' through companies like Fresh Start Living. Please contact me at [email protected]

2795 days ago by Freshstart Livingmontgomery Ho
Montgomery House landlords are taking action against Fresh Start Living who are failing to honour their rental guarantee agreements. A number of landlords have received nothing since June 2012!!

This situation is alarming as we understand that all pods in the property are currently rented out to students, many of whom have handed over rents for the entire academic year to Fresh Start.

However Fresh Start appear to have so far pocketed the money as many landlords have either received bad cheques or are being fobbed off with the following excuses - promises to pay by the end of the week; computer systems failure; or blaming individual employees as dishonest, incompetent or both!

If you have had similar experiences with this company please contact us via

"I am a journalist for The Times and I am interested in hearing from people who have invested in 'student pods' through companies like Fresh Start Living. Please contact me at [email protected]
2765 days ago by Rm Nyon
FSL are not paying rents to many owners of student pods at the Greenock Halls site. They do not reply to customer inquiries, do not pay rents, do not provide information about the HMO registration for the units, do not do their job in general
2719 days ago by Anonymous23
Fresh Start Living Limited has approached creditors with a view to agreement to a CVA (company voluntary arrangement). It is insolvent.

Any creditor considering this option should bear in mind that the director of Fresh Start Living Limited, Philip Wright, placed his last company (Wrightchoice Developments Limited) into a CVA which failed.

Wrightchoice Developments Limited is now in liquidation. The value of creditors is £6million.

2701 days ago by Alroot
FSL Management Montgomery Limited trading as Fresh Start Living placed into liquidation

RSM Tenon has been appointed by the Secretary of State as liquidators to FSL Management Montgomery Limited following a winding up order made earlier this week. The company traded with a number of other companies under the name of Fresh Start Living.

The company has been placed into liquidation following the non-payment of rent in excess of £140k to investors in Montgomery House, a student property in South Manchester. Students living at Montgomery House will be unaffected by the Liquidation.

A spokesperson from RSM Tenon commented “we are liaising closely with the investors during our on-going investigations in order to support them throughout this process”.

Any investors or creditors of FSL Management Montgomery Limited should contact RSM Tenon by email

[email protected]
2666 days ago by Psk111
There is now a single collective forum to enable Investors in any of the Freshstart Living/FSL companies to voice any concerns/problems we may have had. Please use it, and publish the following website address wherever you can. Hopefully, this will prove beneficial for the many people who have invested money in fresh start living property investments.

also, direct email : [email protected]
2665 days ago by Scamrevealers
Let me know if we can help you in any way.

Josephine Delvis

Legal Advisor
Scam Revealers,
Westminster, UK

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