Consumer reviews and reports on scam companies, bad products and services, Gift Card Rescue Gift Card Exchange Website Ellicott City, Montana
16th of Sep, 2012 by User541381
This company is a joke. I wanted to sell to them a $500 gift card that I had no use for. They were going to pay me $325 for it. I sent it in and they received it on a Monday (per USPS delivery confirmation). Their website claims they mail out payment within 48 hours of receipt of gift card. Wednesdays rolls around and they email asking for me to sign some forms to confirm I obtained this gift card legally, they wanted a copy of my driver's license, plus they wanted me to submit to them a copy of the receipt showing proof of purchase for the gift card. How can I do that considering this was a gift? I provided everything else except the receipt (since I don't have one, which I explained to them). I don't hear from them for days even after sending several emails asking for the status of my order. The next Monday rolls around and after still not hearing anything I call their customer service, were I'm told they cannot buy my gift card since I cannot provide them documentation supporting the proof of purchase. If I would have known that was required, I wouldn't have bothered sending it in to begin with! Then the kicker is that they want me to send them a self-addressed, postage paid return envelope to get my $500 gift card back! This has been a complete waste of my time and money, considering I had to pay to ship my gift card there in the first place, now I have to pay to get it back. Beware of this company, they are a complete scam! No where on their website does it state they may require documentation supporting proof of purchase. It's absurd to require this, these are GIFT cards after all.

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