Grizzly Entertainment Owner -Shannon Durham-Macias Took my money never to be heard from again Orangevale, California

30th of Dec, 2011 by User982343

I placed my order on line 12/11/11. On 12/14/11 my card was charged. I tried to reviewed the status of my order the same day my card was charged and the web sight had no record of the order. I called 6 times the next 3 days and could only leave messages. No one from Grizzly ever returned my calls. I sent an email on 12/16/11 and got a response. The "Customer Care Team" mentioned they had experienced a "data error" and had to cancel all outstanding orders. The email stated a refund had been processed and I should receiving in a couple days if not contact them immediately. I called and emailed daily for two weeks to report the refund had not been received and never got a reply from Grizzly. Finally I filed a charge dispute with my bank and they got my money back. Upon further review I discovered the store is is not even an authorized dealer for the brand I was trying to purchase. I recommend you do not do business with this Grizzly Entertainment.

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4455 days ago by Kimber36

This has also happened to my husband. We ordered a hard-to-find power cord for my daughter's keyboard back in mid-December. It is now mid-February and we have not received the item. Thankfully the item was inexpensive ($25), but we will be contacting our bank to report this as a fraudulent company. I'm surprised that with so many complaints on the internet that they are still able to scam so many people...I'd expect them to have been prosecuted by now as this is clearly considered INTERNET FRAUD.