Consumer reviews and reports on scam companies, bad products and services
Heart to Heart
Heart to Heart introductions Expensive, Small Database, No response to refund request Lenexa Internet, Kansas
9th of Sep, 2011 by User269546
I am extremely dissatisfied with the service I am receiving from Heart to Heart and I would like a refund. When I was signing up for this service, I expressed a lot of hesitation, and was given what I thought was a rather substantial discount because I was told that they had more men than women, and really needed females. Additionally, right after I signed my agreement, I called in less than 24 hours to attempt to cancel my membership. At that time, I was discouraged from doing so and was told that they had already found me a couple of great guys, whose forms were in the mail and on the way. This was in fact the case. These things led me to believe that they had quite a substantial database of potential partners and that I was certain to get my money’s worth from their service. I have since learned that this is not a reality, and I have begun to feel that I have been scammed. Since I enrolled 4 months ago, I have been on 6 dates total, I have called twice b/c I haven’t received any potential date cards in a month or more, with this most recent case being that I have not received a date card in nearly 2 months. In addition to this, I have been on a couple of dates that I feel the men did not at all reflect what I said I wanted in a partner. I mentioned in my feedback at the time, that I felt I was given whatever they had available and it left me with the feeling that they were really scraping the bottom of the barrel for options, so to speak. I am extremely disappointed with this service and do not feel I should have to pay for a service that I am not receiving. The fee I paid was $1500 for 12 months. I have asked them to refund my money and they have not responded at all to my request. All I want is my money back.

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