Consumer reviews and reports on scam companies, bad products and services
iTalk Wireless
iTalk Wireless, iTalk LLC Verizon Wireless Reseller, Scam Artists Schaumburg, Illinois
2nd of Jul, 2011 by User885758
i'm driving and my droid is low on battery as usual, and needed a new car charger. i see this verizon wireless store, and pull into the parking lot. as im walking in i see something under the verizon logo that says something like italk wireless, premium reseller. i had no idea what that meant, but i assumed they had a car charger. i go inside and no one is there. every time i go into verizon i have to wait, but this place was empty. so i look around for the car charger and this guy walks out from the back of the store. he helps me find the right charger and i ask him how much it is. he tells me 34.99. I couldn't believe it. I told him I got my last one at the other verizon wireless a couple months ago and it was only like 20 bucks. He said that these ones were better, but i needed one so i thought i'd get it. i asked him what the return policy was so I could go check the other verizon wireless store to make sure i didn't have my prices mixed up. the guy tells me i only have 3 days to return and i'll get taxed a 25% restocking fee. I couldn't believe what i was hearing. So i'm second guessing this as the guy is ringing me up, and he had to ask me my address and all my information. i asked the guy why it wasn't on my account and he said he had to enter it in manually. i told him i didn't want to give my information, i just wanted to check out. the guy told me i had to give my address because if i wanted a refund, it would only come as a check. i told the guy i was paying with a credit card, but he said i would still get my refund as a check. i was in utter disbelief. then this guy tells me my total is 40.00! I told the guy that doesn't make sense. how is there $5.00 of taxes. He said that was how it rang up. i didn't want to give the guy a hard time, but i asked him to explain to me again how much the charger was and why the total price was nearly 15% more when tax is about 8%. He tells me there are two taxes. Sales taxes and a green tax of like $2.50 or something. I told the guy to forget it, and just left. first thing i did when i get home is search italk wireless, and find out im not the only to deal with these scam artists. i feel bad for the cashier, but this is ludicrous. i can't believe verizon lets them put the verizon logo on their stores. no wonder no one else was in the store.

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