Joseph Sivori - Smilecare Finance Officer Smilecare Family Dentistry Dishonest, Unprofessional, Cheats, Successfull at bilking the public so far... S

7th of Oct, 2011 by User895472

I had my first appointment with Smilecare. I was examined and a list of dental procedures and material was formulated with a itemized cost of all procedures and materials. Included in this list was a denture, cost of over $2000.00. All fees were paid prior to completion of work. When I was fitted for the denture it was apparent that this device was not what I had been led to believe it to be. The device spanned across the inside lower teeth. I informed the dentist at this time that this is not going to be practical. She insisted that I try it out. I did...When biting into food the partial teeth dislodged from their sockets causing one to use both index fingers to reinsert them into their sockets with food still in ones mouth. When the denture moved it chewed into my gums causing sores. Not exactly a smooth operation. I told the dentist that the denture was not useable in the form it was designed. She offered no alternative. I asked for a refund at that time. The office manager required that I return the denture which I did at the time he submitted a refund request to the main office in Santa Ana, Ca. This wasover six months ago.. To this date there has been no refund or confirmation from the main office. I have contacted the local office numerous times to no avail. When I contact the main office I am put on hold or referred to the local office...This guys know what they're doing! In summation: This Dental operation is a shade tree operation at best and a total "ripoff".

Track this Report 0 Comment | Post a Comment