Consumer reviews and reports on scam companies, bad products and services
Just Suspension
Just Suspension They shipped wrong parts for my van and would not pay to have them shipped back Internet, Internet
12th of Jan, 2011 by User687788
I ordered KYB struts and strut boots for my wifes Sienna van. The struts fit great, but the boots were not even close to the old ones,so I had to put the old boots on. I explained to Just Suspension's customer service that they were not the right boot and sent them a fax with a picture. They said they were correct and if I wanted a refund I would have to pay for shipping. If I madethe mistake in ordering I would feel that is my fault and I would ship them.It was not my fault,so Just Suspension should pay for shipping. I will not do business with them again. I hope itis worth itto them to loose a customer.

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