Lamps Plus

Lamps Plus Lampsplus.com False advertising and inept customer service, Internet

7th of Apr, 2011 by User734516

I ordered a 24 pack of night light bulbs from Lamps Plus through amazon.com. Lamps Plus sent me 2 light bulbs for that price. In the confirmation email I received, 24 bulbs were clearly listed but when the package arrived with 2 bulbs, the description was different. The customer service person told me that I ordered 2 bulbs so I checked their product on Amazon and found that it shows a picture of 24 bulbs and it is clearly stated in the description of the product. The customer service person refused to go look at the page I was looking at and couldn't help me. I ended up paying over $3.00 per light bulb for the tiny cheap 4 watt nightlight bulbs. Don't do business with Lamps Plus as you may not get what you ordered and they will not help you.

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Comments

4774 days ago by Lampsplus

We’re sorry to hear about your poor experience. It seems like there was a technical error between the product we offer and the one shown on Amazon. We strive to provide the best service and support possible. Please reach out to us at [email protected] so that we can discuss your issue further.

Best,
The LAMPS PLUS Community Team